Jemma Grunsell Kerr
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Director
Jemma brings over 12 years of experience in the Disability and Health sectors to her role as Director of Marli and Moe. Her qualifications, including an Advanced Diploma of Community Sector Management and a Diploma in Counselling, have equipped her with a deep understanding of the complexities involved in supporting individuals with diverse and high-level needs.
Jemma’s expertise lies in supporting participants with degenerative conditions, complex trauma, terminal diagnoses, rare diseases, and high-complexity support requirements. Her approach is grounded in empathy, lived experience, and a genuine passion for driving better outcomes for individuals and families navigating the NDIS.
Her personal journey—advocating for her daughter Marli following an Acquired Brain Injury and ongoing medical complexities—has shaped her unwavering commitment to building a more inclusive, compassionate, and capable support system for others.
Jemma is a strong advocate and ally for equality and inclusivity, with a deep-rooted commitment to walking alongside participants and their families—through the ups and downs, together.
Lachlan Whitehall
I pay my respects to the traditional custodians of the Thul Garrie Waja and Gurrumbilbarra peoples on the land in which I work.
Administration Manager
Lachlan has over 8 years of experience in the disability industry, ranging from recruitment to the intake of clients for allied health services. He currently works with Marli and Moe in a combined role, where he has gained extensive experience in both recruiting top-tier support coordinators and matching participants with the best support staff Marli and Moe has to offer. Lachlan also has experience in business strategy planning, contributing to the growth and success of the organisation.
Lachlan takes immense pride in connecting individuals in the community with the right support, ensuring the best possible outcomes, and he looks forward to being a part of your journey.
Outside of work, Lachlan values friendship and enjoys nothing more than spending time with his mates and sharing a good laugh.
Susie Kerr
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Executive Assistant
Susie has an extensive background in Administration and Customer Service, with over 40 years of experience working across a variety of companies. She now finds herself in a unique and fulfilling role, working alongside a caring, dedicated, and compassionate team. This environment inspires her to continuously grow, and more importantly, to help make the world a safer, more tolerant, and accepting place for everyone.
Susie's beloved granddaughter suffered a stroke as a direct result of contracting Pneumococcal Meningitis as a baby. As a result, she lives with an Acquired Brain Injury (ABI), hearing impairment, and learning difficulties. During that time, Susie and her family felt incredibly alone and fearful for her future.
Back then, the NDIS was still in its early stages and extremely difficult to navigate. Today, thankfully, there are professionals who can guide and support families through challenging times. Susie is proud to be part of the Marli and Moe family and is continually inspired by the dedication and expertise of their Support Coordinators and Specialist Support Coordinators.
Lisa Callister
I pay my respects to the traditional custodians of the Awabakal peoples on the land in which I work.
Quality and Assurance Manager
With a keen eye for detail and extensive experience in Support Coordination and the disability sector, Lisa has proudly stepped into the role of Quality and Assurance Manager at Marli and Moe.
In this role, Lisa provides ongoing support and guidance to our team of Support Coordinators, enabling her to make an even greater impact on the lives of individual participants and their families. She is passionate about ensuring that every client receives the highest standard of service, and she plays a vital role in upholding the values and quality that define Marli and Moe.
Driven by excellence, Lisa generously shares her knowledge and passion with the team, continually striving to improve processes and outcomes across the board. She understands that every individual has unique needs—regardless of shared diagnoses—and takes the time to truly see and support each person for who they are, whether they’re a staff member or participant.
With her caring nature, sensitivity, and genuine desire to help others grow, Lisa is a key contributor to fostering independence and delivering meaningful change within our community.
Emily McKeown
I pay my respects to the traditional custodians of the peoples on the land in which I work.
Specialist Support Coordinator
Emily has been working within the NDIS space as a Specialist Support Coordinator for many years and brings over a decade of experience in the broader disability sector.
She holds a Bachelor's Degree in Applied Social Studies and a Master's Degree in Cognitive Behavioural Therapy. Throughout her career, Emily has supported a diverse range of individuals—from those with mild intellectual disabilities and dual diagnoses involving mental health, substance use, or trauma, to clients with highly complex physical and intellectual disabilities. She is especially skilled in working with clients in crisis or with urgent support needs, where her therapeutic background is invaluable.
Emily understands that navigating the NDIS can be overwhelming, and she believes that having the right Support Coordinator can make a world of difference. She is committed to educating and empowering her clients and their families with the knowledge and tools they need to access the most suitable supports available.
With her extensive experience and therapeutic insight, Emily brings a wealth of knowledge to her work every day. If you think Emily might be the right fit for you, your client, or your loved one—she’s always happy to have a chat.
Aaryn Favell
I pay my respects to the traditional custodians of the Wurundjeri Woi Wurrun peoples on the land in which I work.
Team Leader/ Specialist Support Coordinator
Before joining Marli and Moe, Aaryn spent over four years working in crisis out-of-home care settings and as a disability support worker. In both roles, he supported individuals with complex needs and trauma backgrounds, bringing a compassionate and holistic approach that considers each client’s lived experiences to ensure support is delivered appropriately and respectfully.
Aaryn holds a Bachelor of Psychology and a Bachelor of Commerce (Marketing). During his studies, he was actively involved in a not-for-profit organisation, where he helped develop mental health programs for students—an experience he found both exciting and rewarding.
Within the NDIS space, Aaryn has gained extensive experience, from coordinating everyday services and therapies to managing complex crisis situations. He has worked with people with a broad range of needs, including physical, intellectual, and psychosocial disabilities, which has enabled him to maintain a diverse caseload and deepen his knowledge across various areas of support.
Aaryn is well-versed in collaborating with multiple stakeholders and navigating complex systems, including government departments such as Health, Mental Health, Communities and Justice, and Education. He also has significant experience liaising with NDIA Complex Support Needs teams while supporting both children and adults under the scheme.
Client preferences and goals are at the forefront of Aaryn’s practice. He is committed to delivering support that is consistent, timely, and tailored to the individual needs of each person he works with.
Tenille McIntyre
I pay my respects to the traditional custodians of the Kobbaddee / Cubbady / Cobbedee peoples on the land in which I work.
Team Leader/ Specialist Support Coordinator
Disability and mental health support have always been close to Tenille's heart. Her journey with the NDIS began through supporting her son, River, giving her first-hand insight into how confronting and confusing the system can be. With this experience, Tenille is committed to providing reliable and compassionate support that empowers clients to reach their goals through the NDIS.
As a therapy assistant and group facilitator, Tenille has always approached her work with empathy and a person-centred mindset. She has supported children, adolescents, and adults with a wide range of personalities and needs, always striving to meet each individual where they are.
Tenille is currently studying a Bachelor of Psychology (Honours) at the University of Wollongong. She is a passionate advocate for inclusivity, acceptance, and equality—particularly for gender-diverse individuals—and is committed to being part of the positive change toward a society that embraces and celebrates difference.
Megan Ellis
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Executive Assistant/ Digital Presence Manager
Megan is an Executive Assistant and Digital Presence Manager based in Western Sydney, with a strong passion for supporting people through active listening, empathy, and a holistic approach to care. With a diverse background in the disability and community services sector, Megan brings a wealth of experience and insight to her role.
She has worked in various capacities including as a direct support worker, within a Day Program, and at a Community and Family Development Centre. Throughout her career, Megan has supported participants with a wide range of diagnoses including psychosocial disability, complex and high support needs, Autism Spectrum Disorder, Acquired Brain Injury, Parkinson’s Disease, Cerebral Palsy, and more.
Megan has been involved in many critical aspects of participant support, such as hospital discharge transitions, sourcing long-term accommodation, collaborating with multidisciplinary teams, assisting participants in palliative care, and guiding individuals through the process of applying for Supported Disability Accommodation (SDA).
Megan’s commitment to understanding each person’s unique needs and goals makes her an invaluable asset to the Marli and Moe team.